Privacy Policy
LEGAL DOCUMENTS
Request for consent to the processing of the provided data
The person (data subject) who provides data and is on the website https://ai-assistant-chatbot.com and/or on the Ai Assistant application on all possible platforms, gives consent to the Company, and in case of providing third party data, guarantees that such consent has been obtained from the persons (data subjects) whose data is provided to the Company for processing, i.e. the performance of any actions (operations) or set of actions (operations) performed using automation tools or without using such tools, with the data provided, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, suppression, erasure, processing on paper and/or by entering data into an electronic database, for the purpose of providing users with safe and effective Products, facilitating access to the Company’s Products, managing and improving Products, reporting Products and any other information on behalf of the Company, as well as protecting the Company’s interests and for other purposes permitted by applicable law and/or agreed with the person providing the data.
The Company requests a minimum of information from the user in order to maintain communication with the user:
– User name;
– Cell phone number;
– E-mail address;
– Any other information that the user allows to place in his personal account: name, patronymic, photo, age.
– Line of work or preferences.
In the process of order processing, the Company may process other information to see which specialists are recommended by friends, and the user may provide the Company with access to his contacts.
In this case, in case of sending any information to the person who provided the data and/or to the persons whose data was provided, the Company reserves the right to choose any channel of transmission of such information and the content of the transmitted information. The person transmitting the data undertakes to provide the Company with the information provided to third parties, including persons providing support for the Company’s services and benefits, to the extent necessary to provide such support.
The data subject’s consent to the processing of the data provided contained in this Declaration of Consent is valid indefinitely and may be revoked at any time by the data subject by written request addressed to the Company in accordance with applicable law.
PRIVACY POLICY
This personal data protection policy applies to all users of the Company’s information systems and websites (Products). This personal data protection policy sets out recommendations and practical advice to users on how to comply with the requirements of the Law of Ukraine “On Personal Data Protection”, European acts, in particular, taking into account the provisions of Regulation 2016/679/EU of the European Parliament and of the Council “On the protection of natural persons with regard to the processing of personal data and on the free movement of such data”.
In this Section, the following terms are used in the sense indicated below:
– personal database – nominative set of personal data arranged in electronic format;
– holder of the personal database – a company which, with the consent of the holder of the personal data, has been granted the right to process this data, which approves the purpose of the processing of personal data in this database, establishes the composition of this data and the procedures for its processing, unless otherwise provided by the Law (as this term is defined below);
– authorized person – a person designated from among the Company’s employees who organizes the work related to the protection of personal data during their collection and processing;
– Law – Law of Ukraine “On Personal Data Protection” No. 2297-VI of June 1, 2010 (as amended);
– the data subject’s consent is a voluntary expression of the user’s willingness (subject to his knowledge) to grant permission to process his personal data in accordance with the formulated purpose of their processing, expressed in writing or in a form that allows to conclude that consent has been granted. In the field of e-commerce, the consent of a data subject may be granted during registration in the information and telecommunications system of an e-commerce entity by marking a note on granting permission to process his personal data in accordance with the formulated purpose of its processing, provided that such system does not create opportunities for processing personal data prior to the marking;
– Processing of personal data: any action or set of actions, such as collection, recording, accumulation, storage, storage, adaptation, modification, updating, use and dissemination (distribution, sale, transfer), depersonalization, destruction of personal data, including with the use of information systems
(automated), information about users.
– Personal data: data that personally identifies the user, both separately and in combination with other information available to the Company, including from publicly available personal data sources.
Users expressly agree to the processing of their personal data as described in this Privacy Policy.
COLLECTION OF PERSONAL DATA
When offering its services, the Company requires a certain amount of information about the user, such as basic profile data and the types of people with whom the user wants/can find contact. The Company collects information generated during the use of the Company’s services (access logs), as well as information from third parties (when the Company’s services are accessed through a social media account).
information provided by the user
To use the Company’s services, the user must provide the following information:
• When creating an account, the user provides the Company with their access credentials, as well as some basic information necessary for the service, such as gender and date of birth;
• By filling out the user profile data, it is possible to provide additional information about the user’s personality, lifestyle, interests and other information (photos, videos). To provide certain content, such as images or videos, the user can provide access to a camera or photo album. Some data that you wish to provide to the Company may be considered “special” or “sensitive” in certain jurisdictions, such as your racial or ethnic origin, sexual orientation, and religious beliefs. In any case, the provision of said information is automatically accompanied by the user’s consent to the processing of the relevant information;
• in case of subscribing to a payment service or making a purchase directly from the Company and not through a platform such as iOS or Android, the user grants to the Company or a payment service provider authorized by the Company to do so, information about your debit or credit card number or other financial information necessary to make such purchase;
• User participation in surveys/discussion groups is accompanied by providing an opinion on the Company’s products and services, answering questions and providing comments.
• in case of participation in promotions, events or contests organized by the Company, the user data provided during registration or account login will be used;
• all contact with the Company’s customer service center is accompanied by the collection of the necessary information, which may be recorded for the sole purpose of ensuring high-quality service
• when processing personal requests from users (sending an email to
third parties, etc.), the Company collects information about third parties provided by the user to satisfy the request;
• Data processing includes users’ chats with other users, including the content of publications;
The data provided to the Company about the user is subject to data processing, in particular:
• Information about an individual Company user may be provided by other Company users upon request.
The information about the user processed by the Company during the use of the services may include information about the activities on the services, information about the device
(hardware and software, IP address, identifier, device type, settings and features for specific devices and applications, application failure, advertising identifiers: Google AAID and Apple IDFA), browser type, version and language, system operational, time zones, identifiers associated with cookies or other technologies that can uniquely identify a device or browser; wireless and mobile network connection; information about device sensors such as accelerometers, gyroscopes, and compasses.
• if the user gives permission, the Company collects geolocation data in various ways, depending on the service and device used, including GPS, Bluetooth or Wi-Fi connections. In this case, the collection of the user’s geolocation takes place in the background. These services vary depending on the user’s request.
USE
The Company’s main objective in collecting personal data is to provide the user with safe and effective products. Users also accept that the Company may use their personal data for the purposes of:
• Provision of services and customer service at the user’s request;
• Execution of the User Agreement;
• Dispute resolution, feedback and problem solving;
• Personalization, analysis and improvement of services, informative content and product advertising;
• Inform the user about products, targeted marketing, service updates and promotional offers based on the user’s information preferences; Sending individual advertising messages by email and SMS (which the user can reject at any time by changing their information preferences);
• Comparison of personal data to confirm its accuracy and verification by third parties in cases provided for by law.
MARKETING
The Company does not sell or provide personal data to third parties for marketing purposes not provided for in the Terms of Use without the express consent of the user.
The Company may provide personal data of the user:
• Service providers providing contractually agreed services (fraud investigation, payment collection, customer service, consulting services);
• Third parties to whom users expressly request that the Company provide their personal data;
• To law enforcement agencies, any other government authority or third parties in response to a request for information as part of a criminal investigation, any other illegal activity or any other activity that could give rise to the Company and its user are considered responsible.
In any other case, the Company is not authorized to provide personal data to any person, including authorized state bodies, without a request made in accordance with the legislation of Ukraine.
COOKIES.
The Company uses and allows others to use cookies and similar technologies (web beacons, pixels, etc.) to recognize users and/or devices (for example, authentication, remembering preferences and settings, analyzing website traffic and trends , provide and measure the effectiveness of advertising campaigns, allow the use of social features), which the user can better control through browser settings and other tools. The Company is aware that some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that indicates to a website that the user does not wish to have their activity tracked. online. If a DNT-responsive website receives a DNT signal, the browser may prevent that website from collecting certain information about the browser user. Not all browsers offer the DNT option, and DNT signals are not yet uniform. For this reason, many companies, including Ai Assistant, do not currently respond to DNT signals.
SECURITY
The user’s personal data is stored in the Company’s information systems and is protected by various means (encryption, passwords, access restriction of related companies, employees and contractors, etc.) to protect the user’s personal data against access and unauthorized disclosure.
The use, transfer, distribution, access, blocking, deletion of the user’s personal data is carried out solely on the basis of decisions of authorized representatives of the Company in accordance with the requirements of applicable legislation and the legitimate interests of the user.
When making legally important decisions, interacting with third parties at the request of the Company to fulfill agreements with the user or at the request of the user, non-automated processing of personal data is carried out to the extent required by the purposes of such interaction and in compliance with security requirements for other data that are not subject to processing.
CHANGES
In case of need to make changes, as well as in case of changes in the legislation of Ukraine on personal data, the Company has the right to modify this Policy at any time, which will be notified to the user through the Company’s website . Continued use of the Company’s products after relevant changes have been made will constitute automatic consent to acceptance of such changes, unless separate consent is required by Ukrainian law.